Website checkout uses one online-order flow. Enter the recipient name, phone number, full address, and city or town before continuing to Paystack.
The website presents one online-order fulfilment path without a selectable alternative or advertised fulfilment rate.
Keep your phone available after payment in case our team needs to confirm the order or recipient details.
Online Order Details
Checkout does not ask you to choose a delivery method. The recipient details entered with the order are used for fulfilment.
Recipient
Provide the full name and an active phone number for the person receiving the order.
Address
Provide a complete address, city or town, and any useful access instructions in the order notes.
Payment
The complete checkout total is sent to Paystack and the order is confirmed only after successful payment.
Preparation And Timing
Orders are scheduled after payment and availability are confirmed. Bespoke, floral, corporate, and bulk orders may require additional preparation time.
Order Confirmation
A successful Paystack payment confirms the website order for processing.
Custom Orders
Personalized pieces, add-ons, and corporate gifting usually require extra preparation time.
Order Updates
Use your order reference when contacting the team about an existing purchase.
Address Or Recipient Issues
If the recipient is unavailable or the address is incomplete, our team may need to contact the purchaser or recipient before fulfilment can continue.
Wrong Address
Please contact us immediately if you notice an address error after placing your order.
Recipient Unavailable
Fresh or fragile items may need to be rescheduled quickly to preserve quality.
Order Updates
For time-sensitive orders, email us at sales@lushandlilies.com with your order reference.
Need help with an online order?
Share your order reference and recipient details so our team can find the order quickly.
